MY FAQ
Frequently Asked Questions
How can i place an order
To place an order, simply browse our products, select the items you want, and add them to your cart. Follow the checkout process to provide your shipping information and payment detaila.
What payment methods do you accept?
We accept a verity of payment methods, including credit/debit cards (visa Mastercard ,American Express), PayPal and other secure payment gateways.
Are your products safe for children?
Yes, safety is our top priority. All our products undergo rigorous testing to meet safety standards. We ensure that our products are free from harmful chemicals and are suitable for children of the recommended age group. Additionally, parental supervision is always encouraged, especially for younger children.
How can I contact customer support?
You can reach our customer support team via email Verity flora19@gmail.com or text on 8052007225on this no by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours during business days.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
Do you offer international shipping?
Yes, we do offer international shipping to select countries. During checkout, you can enter your address to see if international shipping is available to your location.
Do you offer wholesale or bulk discounts?
Yes, we do offer wholesale pricing for bulk orders. Please contact our sales team at verity flora19@gmail.com for more information on wholesale discounts and pricing.
Can I return a product if I'm not satisfied?
Absolutely! We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within [30] days of receipt for a full refund or exchange. Please refer to our Returns Policy for more details.